# Digital Experience Deliver flawless digital experiences and drive business results with AI-driven, automated, frontend-to-backend digital experience monitoring. [Try Dynatrace](https://www.dynatrace.com/signup/playground/digital-experience/ "Dynatrace Playground") [Free trial](https://www.dynatrace.com/signup/ "Start your free trial of Dynatrace") ### Dynatrace® named a Leader in 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring For the second year running, Dynatrace is named a Leader, and in 2025, positioned furthest for Completeness of Vision. [See Magic Quadrant](https://www.dynatrace.com/gartner-magic-quadrant-for-digital-experience-monitoring/ "Gartner® Magic Quadrant for Digital Experience Monitoring") ## Digital experience monitoring with Dynatrace - [**Real User Monitoring** Gain full visibility into all activity from every mobile and web user, seamlessly connected to the backend. Learn more](https://www.dynatrace.com/platform/real-user-monitoring/) - [**Synthetic Monitoring** Proactively simulate user behavior to gain insight into digital experiences, performance and availability Learn more](https://www.dynatrace.com/platform/synthetic-monitoring/) - [**Session Replay** See exactly what your users see with video-like recordings of every user session. Learn more](https://www.dynatrace.com/platform/session-replay/) - [**Mobile App Monitoring** Get AI-powered crash analytics and end-to-end visibility into native mobile applications. Learn more](https://www.dynatrace.com/platform/mobile-app-monitoring/) > Dynatrace gives us the necessary view so we can bring together the underlying technology platforms with an understanding of the impact to our customers. > > Jodie Kovacs, Senior Solution Architect, EDF [Learn more](https://www.dynatrace.com/customers/edf/) ## Insightful and actionable answers across teams within one platform Empower development, operations, and business teams with a unified platform to deliver a positive digital experience for every user. ### Availability and Performance Monitoring #### Deliver flawless digital experiences without complex or manual setup - Automatically instrument applications for immediate insights to optimize performance - Quickly assess web and mobile app health to discover how performance, availability, and errors impact digital experience - Leverage automatically adjusting multidimensional baselines to factor in real users’ location, device, and browser for anomaly detection - Improve Core Web Vitals to keep your applications competitive and benchmark against SLOs - Ensure continuity and service by monitoring application availability around the world and the clock [Learn about auto-baselining](https://www.dynatrace.com/platform/artificial-intelligence/auto-baselining/) [Learn about Google’s Core Web Vitals](https://www.dynatrace.com/news/blog/core-web-vitals-practical-metrics-for-optimal-user-experiences/) ### Troubleshooting #### Identify and remediate errors with complete context - Quickly understand how users are impacted by a problem across all applications with complete front- to back-end context - Get AI-driven root cause analysis with causal relationships for fast remediation - Analyze underlying issues caused by hard-to-detect errors that contribute to poor business results [Learn about business impact analysis](https://www.dynatrace.com/platform/business-impact-analysis/) [Learn about Dynatrace AI](https://www.dynatrace.com/platform/artificial-intelligence/) ### Synthetic Monitoring #### Discover and resolve issues before users are impacted - Execute synthetic monitors from public and private locations to track availability and performance of customer-facing apps and internal resources - Get immediate alerts on problems across production before they affect end users - Quickly identify and analyze root cause to understand outage reasons and react accordingly - Ensure compliance with SLAs by continuously testing and monitoring application performance - Improve release quality and validate deployments [Learn about synthetic monitoring](https://www.dynatrace.com/news/blog/what-is-synthetic-monitoring/) [Learn about the latest synthetic enhancements in Dynatrace](https://www.dynatrace.com/news/blog/simplify-test-management-with-dynatrace-http-monitors/) ### User Journey and Conversion Analysis #### Discover, analyze, and improve journeys across channels - Measure growth and engagement of your apps by automatically tracking conversion metrics and key user actions - Understand product performance within the context of marketing and conversions - Analyze the performance of user behavior and customer journeys to drill into adoption and retention [Learn about user behavior analytics](https://www.dynatrace.com/platform/user-behavior-analytics/) ### Customer Complaint Resolution #### Provide enhanced customer support - Get quantitative and qualitative insights into user experience - Replay every session through the eyes of the user and understand their exact experience with full session context - Capture the full visibility of customer experience across every digital transaction while keeping your end-user privacy secure [Learn about data privacy](https://www.dynatrace.com/news/blog/best-in-class-privacy-broadens-applicability-of-visual-session-replay-for-web-and-mobile/) ### User Satisfaction Monitoring #### Track user satisfaction for continuous improvement - Gauge satisfaction of your overall applications and individual user actions with automatic application performance index (Apdex) scores - Understand entry, exit, and other actions and how they impact Apdex - Analyze user behavior to understand what causes frustration and optimize customer experience - Compare behavior and conversions across all channels - Examine bounce rates and which errors contribute to their increase [Learn about Apdex ratings](https://www.dynatrace.com/knowledge-base/apdex/) [Learn about customer experience](https://www.dynatrace.com/solutions/customer-experience/) ## Explore customer stories ****80%** reduction in mean time to resolution at Photobox**Read story](https://www.dynatrace.com/customers/photobox/) ****60%** decrease in customer irritants at TD Bank**Read story](https://www.dynatrace.com/customers/td-bank/) ****65%** reduction in customer churn at Vitality**Read story](https://www.dynatrace.com/customers/vitality/) ## Extend your team’s value with expertise-based data analysis and recommendations The Business Insights team leverages deep Dynatrace expertise to go beyond application performance and unlock more value to drive business decisions. [Discover Business Insights](https://www.dynatrace.com/services-support/business-insights/) ## Dive into the details - [**Read Documentation** Dive into our Digital Experience documentation for more details. See Documentation](https://docs.dynatrace.com/docs/platform-modules/digital-experience) - [**Visit our Community** Ask questions and get insights from Dynatrace users. Meet the Community](https://community.dynatrace.com/) - [**Explore our Hub** See how to extend the platform with apps and extensions. Visit the Hub](https://www.dynatrace.com/hub/?filter=digital-experience) ## Learn more about Digital Experience - News **Stay up to date on Digital Experience product enhancements, use cases, and customer stories.** Read more](https://www.dynatrace.com/news/category/digital-experience/) - eBook **Learn how to drive business value through digital experience monitoring with the digital experience playbook.** Get the eBook](https://www.dynatrace.com/info/driving-business-value-dem/) - BLOG POST **Synthetic monitoring vs. real user monitoring: Understanding best practices** Read now](https://www.dynatrace.com/news/blog/real-user-monitoring-vs-synthetic-monitoring/) ## Get a free trial Want to see what intelligent observability powered by AI and automation can do for you? Get a free trial of the Dynatrace platform now. [Start a free trial](https://www.dynatrace.com/signup/ "Free trial") [Request demo](https://www.dynatrace.com/request-demo/ "Request demo") ## Dynatrace Playground Explore Dynatrace in our public sandbox environment, interacting with sample data without installing software. Create an account to start. [Explore Playground](https://www.dynatrace.com/signup/playground/digital-experience/)