Digital Experience
Deliver flawless digital experiences and drive business results with AI-driven, automated, frontend-to-backend digital experience monitoring.
Dynatrace® named a Leader in 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring
For the second year running, Dynatrace is named a Leader, and in 2025, positioned furthest for Completeness of Vision.
Digital experience monitoring with Dynatrace
- [Real User Monitoring
Gain full visibility into all activity from every mobile and web user, seamlessly connected to the backend.
Learn more](https://www.dynatrace.com/platform/real-user-monitoring/)
- [Synthetic Monitoring
Proactively simulate user behavior to gain insight into digital experiences, performance and availability
Learn more](https://www.dynatrace.com/platform/synthetic-monitoring/)
- [Session Replay
See exactly what your users see with video-like recordings of every user session.
Learn more](https://www.dynatrace.com/platform/session-replay/)
- [Mobile App Monitoring
Get AI-powered crash analytics and end-to-end visibility into native mobile applications.
Learn more](https://www.dynatrace.com/platform/mobile-app-monitoring/)
Dynatrace gives us the necessary view so we can bring together the underlying technology platforms with an understanding of the impact to our customers.
Jodie Kovacs, Senior Solution Architect, EDF
Insightful and actionable answers across teams within one platform
Empower development, operations, and business teams with a unified platform to deliver a positive digital experience for every user.
Availability and Performance Monitoring
Deliver flawless digital experiences without complex or manual setup
Automatically instrument applications for immediate insights to optimize performance
Quickly assess web and mobile app health to discover how performance, availability, and errors impact digital experience
Leverage automatically adjusting multidimensional baselines to factor in real users’ location, device, and browser for anomaly detection
Improve Core Web Vitals to keep your applications competitive and benchmark against SLOs
Ensure continuity and service by monitoring application availability around the world and the clock
Learn about Google’s Core Web Vitals
Troubleshooting
Identify and remediate errors with complete context
- Quickly understand how users are impacted by a problem across all applications with complete front- to back-end context
- Get AI-driven root cause analysis with causal relationships for fast remediation
- Analyze underlying issues caused by hard-to-detect errors that contribute to poor business results
Learn about business impact analysis
Synthetic Monitoring
Discover and resolve issues before users are impacted
- Execute synthetic monitors from public and private locations to track availability and performance of customer-facing apps and internal resources
- Get immediate alerts on problems across production before they affect end users
- Quickly identify and analyze root cause to understand outage reasons and react accordingly
- Ensure compliance with SLAs by continuously testing and monitoring application performance
- Improve release quality and validate deployments
Learn about synthetic monitoring
Learn about the latest synthetic enhancements in Dynatrace
User Journey and Conversion Analysis
Discover, analyze, and improve journeys across channels
- Measure growth and engagement of your apps by automatically tracking conversion metrics and key user actions
- Understand product performance within the context of marketing and conversions
- Analyze the performance of user behavior and customer journeys to drill into adoption and retention
Learn about user behavior analytics
Customer Complaint Resolution
Provide enhanced customer support
- Get quantitative and qualitative insights into user experience
- Replay every session through the eyes of the user and understand their exact experience with full session context
- Capture the full visibility of customer experience across every digital transaction while keeping your end-user privacy secure
User Satisfaction Monitoring
Track user satisfaction for continuous improvement
- Gauge satisfaction of your overall applications and individual user actions with automatic application performance index (Apdex) scores
- Understand entry, exit, and other actions and how they impact Apdex
- Analyze user behavior to understand what causes frustration and optimize customer experience
- Compare behavior and conversions across all channels
- Examine bounce rates and which errors contribute to their increase
Learn about customer experience
Explore customer stories
*80% reduction in mean time to resolution at Photobox*Read story](https://www.dynatrace.com/customers/photobox/)
*60% decrease in customer irritants at TD Bank*Read story](https://www.dynatrace.com/customers/td-bank/)
*65% reduction in customer churn at Vitality*Read story](https://www.dynatrace.com/customers/vitality/)
Extend your team’s value with expertise-based data analysis and recommendations
The Business Insights team leverages deep Dynatrace expertise to go beyond application performance and unlock more value to drive business decisions.
Dive into the details
- [Read Documentation
Dive into our Digital Experience documentation for more details.
See Documentation](https://docs.dynatrace.com/docs/platform-modules/digital-experience)
- [Visit our Community
Ask questions and get insights from Dynatrace users.
Meet the Community](https://community.dynatrace.com/)
- [Explore our Hub
See how to extend the platform with apps and extensions.
Visit the Hub](https://www.dynatrace.com/hub/?filter=digital-experience)
Learn more about Digital Experience
- News
Stay up to date on Digital Experience product enhancements, use cases, and customer stories.
Read more](https://www.dynatrace.com/news/category/digital-experience/)
eBook
Learn how to drive business value through digital experience monitoring with the digital experience playbook.
Get the eBook](https://www.dynatrace.com/info/driving-business-value-dem/)
BLOG POST
Synthetic monitoring vs. real user monitoring: Understanding best practices
Read now](https://www.dynatrace.com/news/blog/real-user-monitoring-vs-synthetic-monitoring/)
Get a free trial
Want to see what intelligent observability powered by AI and automation can do for you? Get a free trial of the Dynatrace platform now.
Start a free trial Request demo
Dynatrace Playground
Explore Dynatrace in our public sandbox environment, interacting with sample data without installing software. Create an account to start.